Shipping policy

📦 Shipping Policy

Thank you for shopping with urbandesistore! We aim to provide a smooth and reliable shipping experience for all our customers.


📍 Shipping Locations

We currently ship across India. If your location is not serviceable, we’ll notify you before processing the order.


🚚 Shipping Timeframe

Since we work with multiple suppliers (including international), our delivery times may vary:

Product Type Estimated Delivery Time
Indian Suppliers 4 – 9 business days
International Suppliers 10 – 20 business days

Note: Delivery times are estimates and may vary due to external factors such as courier delays, holidays, or customs.


💸 Shipping Charges

  • Standard Shipping: FREE (based on product weight and location)


🕒 Order Processing

  • Orders are processed within 1–3 business days after payment confirmation.

  • You will receive a confirmation email with tracking details once your order is shipped.


📦 Tracking Your Order

Once shipped, you will receive a tracking number via email/SMS. You can track your order directly on the courier’s website.


Delays & Exceptions

In rare cases (e.g., remote areas, customs clearance), orders might take longer. If your order is delayed beyond the expected window.


📮 Undeliverable Packages

If a package is returned to us due to incorrect address or failed delivery attempts, we will contact you to arrange re-shipping. Additional shipping fees may apply.